At E-Bike World Shop, we understand that when you order premium e-bike components and accessories, you want them delivered quickly and securely. That’s why we’ve designed a shipping program that matches the performance standards of the electric bikes we support.

Global Shipping with Local Care

From our headquarters in Charlotte, NC, we ship worldwide to empower cyclists across the globe with cutting-edge e-bike technology. While we’re unable to deliver to some remote areas and parts of Asia, our network covers most major cycling markets.

Your Shipping Options

Standard Shipping: Fast & Trackable

For riders who want their components quickly:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Cost: $12.95 flat rate
  • Features: Full tracking, reliable service, ideal for time-sensitive orders

Free Shipping: Economical & Eco-Friendly

For budget-conscious cyclists and larger orders:

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Cost: FREE for orders over $50
  • Features: Cost-effective solution for complete e-bike upgrades

Our Shipping Process

Every order follows our streamlined fulfillment process:

  1. Order Processing: 1-2 business days (all orders are carefully inspected before dispatch)
  2. Dispatch Notification: You’ll receive tracking information via email
  3. In Transit: Our logistics partners handle your package with care
  4. Delivery: Your e-bike components arrive ready to install

Hassle-Free Returns

We stand behind every product we sell. If you need to return an item:

  • Window: 15 days from delivery date
  • Condition: Items must be unused and in original packaging
  • Process: Contact our US-based support team at [email protected] to initiate your return

Why Our Riders Trust Our Shipping

Just like the premium e-bike components we sell, our shipping program is designed with performance in mind:

  • Reliability: Partnering with world-class carriers ensures your order arrives safely
  • Transparency: Clear timelines and tracking information
  • Flexibility: Options to match your budget and timeline
  • Global Reach: Serving e-bike enthusiasts worldwide

Have questions about shipping to your location? Our cycling experts are always happy to help at [email protected].

E-Bike World Shop – Powering Your Journey From Our Warehouse to Your Garage