Privacy Policy

Last Updated: [Insert Date]

Welcome to E-Bike World Shop (“we”, “us”, or “our”) at bicycle-stores.com. We specialize in premium e-bike components and cycling accessories for enthusiasts worldwide. Your privacy is as important to us as the precision engineering in our products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

To provide our global customers with seamless service, we collect:

• Personal Identification: Name, email address, shipping/billing address, phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely by PCI-compliant providers), PayPal email (we never store full payment details).
• Technical Data: IP address, browser type, device information, and cookies (see Section 6).
• Purchase History: Details of e-bike components and accessories you’ve bought to improve recommendations.
• Communication Records: Emails or messages sent to our support team regarding technical components or payment issues.

2. How We Use Your Information

We use your data with the same precision we apply to our e-bike parts:

• Process transactions for drive units, brake pads, and other technical components
• Provide global shipping to your location (excluding certain Asian/remote regions)
• Send order confirmations and warranty documentation
• Improve our product offerings for cycling enthusiasts
• Prevent fraud (especially for high-value purchases over $500)
• Respond to inquiries about payment methods or technical specifications
• Comply with legal obligations as an international supplier

3. Data Sharing & Disclosure

Like premium bike components that work together, we sometimes share data with trusted partners:

• Payment Processors: PayPal, Visa, MasterCard for secure transactions
• Shipping Providers: To deliver your e-bike parts worldwide
• Service Providers: Website hosting, analytics (anonymous data only)
• Legal Compliance: When required by law or to protect our rights

We never sell your data to third-party marketers.

4. Data Storage & Security

We protect your data with the same rigor as our military-grade payment security:

• 256-bit SSL encryption on all transactions
• PCI-DSS compliant payment processing
• Secure servers with restricted access
• Regular security audits of our systems
• Data retention only as long as necessary (typically 7 years for financial records)

5. Your Rights

You control your data like you control your ride:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information (especially important for warranty details)
• Deletion: Request erasure where legally permissible
• Opt-Out: Unsubscribe from marketing emails (transactional emails still sent)
• Restriction: Limit how we use your data
• Portability: Receive your data in a machine-readable format

Contact us at [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

Our website uses essential and functional cookies:

• Session Cookies: Maintain your shopping cart during checkout
• Preference Cookies: Remember your currency selection (USD default)
• Analytics Cookies: Help us improve site performance (anonymous data)
• Marketing Cookies: Show relevant e-bike component ads (opt-out available)

Manage cookies through your browser settings or our cookie consent banner.

7. International Data Transfers

As a global supplier, your data may be transferred outside your country of residence. We ensure all transfers comply with applicable data protection laws through:

• Standard Contractual Clauses (EU)
• Privacy Shield Frameworks (where applicable)
• Other legally recognized transfer mechanisms

8. Children’s Privacy

Our technical e-bike components are not intended for children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be notified via email or website notice.

Ride with confidence knowing your data is as secure as our premium e-bike components.